Supported Integrations and APIs

This article provides an overview of the common integrations and API capabilities supported by modern warehouse technology platforms. Whether you want to connect your existing systems or build automated workflows, understanding available options will help you optimize warehouse operations, inventory management, and fulfillment processes.

Overview of Supported Integrations

Warehouse technology platforms typically support the following integration types, enabling seamless data exchange between your end-to-end supply chain systems:

1. Enterprise Resource Planning (ERP) Integrations

Most platforms connect directly with popular ERP systems such as SAP, Oracle, Microsoft Dynamics, and NetSuite. These integrations enable synchronization of inventory, orders, shipments, and financial data, reducing manual data entry and enhancing accuracy.

2. Transportation Management Systems (TMS)

Integration with TMS providers (e.g., MercuryGate, Project44, FourKites) allows real-time shipment tracking, carrier management, and optimized route planning by sharing fulfillment and delivery data.

3. E-commerce Platforms

Direct connectors are often available for leading e-commerce platforms like Shopify, Magento, BigCommerce, or WooCommerce. These ensure real-time order flow from your storefront directly into the warehouse system for timely fulfillment.

4. Carrier and Shipping Providers

API integrations with carriers such as UPS, FedEx, USPS, DHL, and regional freight providers enable automated label generation, rate shopping, and shipment tracking updates.

5. Electronic Data Interchange (EDI)

Many platforms support EDI for seamless communication with suppliers, customers, and partners. Commonly supported EDI transaction sets include purchase orders (850), invoices (810), and advanced shipping notices (856).

API Capabilities

Warehouse technology platforms typically provide RESTful APIs and webhooks with the following capabilities:

Inventory API

• Retrieve current stock levels per SKU and location
• Update inventory quantities after receiving or shipping
• Query inventory availability and reserved stock status

Order Management API

• Submit new fulfillment orders
• Modify or cancel existing orders
• Track order status and shipment details in real time

Shipping API

• Generate shipping labels and print packing slips
• Retrieve shipping rates and carrier options
• Confirm shipments and update tracking information

Warehouse Operations API

• Schedule inbound shipments or appointments
• Manage warehouse tasks and workflow statuses
• Access detailed reports and analytics on warehouse activities

Webhooks and Notifications

• Receive event-driven alerts for order status changes
• Get notified on inventory updates or shipment exceptions
• Integrate with custom systems for automated responses

Security and Authentication

APIs commonly use token-based authentication methods, such as OAuth 2.0 or API keys. Platforms ensure data security via SSL/TLS encryption, role-based access controls, and audit logging.

Getting Started

To integrate your systems:

1. Review the API documentation provided by your warehouse technology platform.
2. Obtain necessary credentials (API key, client ID/secret).
3. Test calls in a sandbox or development environment.
4. Build and deploy integration workflows, ensuring error handling and logging.
5. Monitor data syncs and adjust configurations as needed.

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If you need specific guidance on integration options available for your platform or require assistance with API usage, please consult your platform’s developer resources or contact your technology support team.