Rescheduling Debit in App (Internal)

If you need to reschedule your debit information for Earnin, follow these detailed step-by-step instructions to ensure a smooth process. This guide will help you update your debit details effectively.

1. Open the Earnin App: Start by launching the Earnin app on your mobile device. Make sure you have the latest version installed to avoid any compatibility issues.
2. Log into Your Account: Enter your login credentials—your email address and password—to access your Earnin account. If you have forgotten your password, you can use the 'Forgot Password?' option to reset it.
3. Navigate to the Settings Menu: Once you are logged in, locate the settings menu. This is usually represented by a gear icon, typically found in the upper right corner of the screen. Tap on this icon to proceed.
4. Select 'Payment Information': In the settings menu, look for an option labeled 'Payment Information' or something similar. This section contains all your current debit details, including the bank account you have linked to your Earnin account.
5. Edit Your Debit Information: To update your debit information, tap on the option to edit or change your bank account details. You may need to provide your new debit card information or bank account number, along with any other required details such as the bank's routing number.
6. Review Your Changes: After entering your new debit information, take a moment to review all the details you’ve entered. Ensure that everything is correct to avoid any issues with future transactions.
7. Save Your Changes: Once you have confirmed that all your debit information is accurate, look for the 'Save' button. Tap this button to save your new payment information. You should receive a confirmation message indicating that your changes have been successfully saved.
8. Log Out and Log Back In: For security reasons, it is a good practice to log out of your account and then log back in. This will ensure that the app recognizes your updated debit information.
9. Check for Confirmation: After logging back in, navigate to the payment information section once more to verify that your new debit information is displayed correctly. It’s important to ensure that everything is in order before your next scheduled payment.
10. Contact Support if Necessary: If you encounter any issues during the process or if your new debit information does not appear correctly, don’t hesitate to reach out to Earnin’s customer support. They can assist you in resolving any problems you may have.

By following these steps, you should be able to successfully reschedule your debit information for Earnin without any hassle. Always keep your information updated to ensure seamless transactions in the future.